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Service Operations Management: Improving Service Delivery (4th Edition) Service Operations Management: Improving Service Delivery (4th Edition) by Prof Robert Johnston, Graham Clark, Michael Shulver

Service Operations Management: Improving Service Delivery (4th Edition)

by Prof Robert Johnston, Graham Clark, Michael Shulver


ISBN 13: 9780273740483

Format: Paperback (488 pages)
Publisher: Pearson
Published: 19 Apr 2012

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